Q. I'm having trouble placing my order once I click 'Secure Checkout', what can I do?
A. Our online shop is designed to work with all major browsers such as Internet Explorer, Firefox and Safari; but in some cases, earlier versions of Internet Explorer (versions 8 or below) can take longer to link to our payment processing form. This can result in a white screen for a few moments before connection is made.
Alternatively, you can either email over what you are trying to order to firstname.lastname@example.org or contact us on 01384 264700 to speak to one of our friendly staff here at Customark with your problem. (Office hours apply. Mon - Thurs 9am to 5pm, Fri 9am to 2:30pm)
Q. Can I have my own design produced with my own company details printed?
A. Our Floor Stickers website shows a selection of our more standard shapes and sizes which can be purchased online, these can be printed using your own designs. If you require a size, shape or quantity that isn't shown on our website then please email your enquiry over to email@example.com with the size print detail and quantity that you require, we will then send back a free of charge quotation.
Q. Do you offer bulk discounts?
A. Our website shows a few of our price breaks based on each product, but should you have a larger sizeable quantity of packs you wish to order, please contact us and we will be willing to look into it for you.
Q. Can I split the total quantity ordered over multiple designs?
A. Yes, we can split the total amount you order over more than one design, this may incur an additional artwork charge dependent on the number of designs and what elements are sent to us.